sims4 game is stuck on the home page
I’m not able to click anything on the home page no pictures are loading, it’s just a page with buttons that do nothing
Forum Discussion
No just the base game and a few packs
@neetah
Thanks. Can you attach your Config.log file to a post here and also try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
Thanks. Can you attach your Config.log file to a post here and also try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
sorry where do i find the ‘Config.log file‘
i tried the origin reset tool and it still didn’t change anything
- @neetah
Thanks. Right click on the game in your Origin games library and select repair game.
Have you thought about updating your OS? Sierra is over 4 years old now. it doesn’t say it needs updating
i also repaired it before but that didn’t do anything
- @neetah
You update through the Mac App Store. After Sierra the OSs are:
10.13 High Sierra
10.14 Mojave
10.15 Catalina
11 Big Sur
