help! i just downloaded the new update for sims 4, and my sims no longer have skin details in CAS. they appear in live mode, and my sims look how they should, but when i go to edit them in CAS, their skin details have been wiped clean. note: i use a mac, i'm wondering if this could be because of the patch in the update that was supposed to fix previous problems mac users were having with skin details? either way, i can no longer edit my sims without putting all their skin details back on, every time. it's aggravating.and, no, i don't think removing my custom content will fix this- it certainly wouldn't help me tell if my problem is fixed, because my skin details ARE custom content.

@Bluebellflora I think I'm having the same problem. I don't have cc or mods so those are not causing a problem for me.Sims which had tattoos before the patch-with-mac-tattoo-fix still have the tattoo in live mode but if I go into plan outfits via a wardrobe, the tattoo disappears. If I re-add it now, the tattoo works across all outfits and it does appear to stick.Now that I have been able to access the gallery, I've uploaded a sim I made pre the patch-with-mac-tattoo-fix, name Magenta. She has a small heart on her left shoulder.This isn't a huge problem for me as I don't use *that* many tattoos / skin details or change my existing sims outfits that often. I can see it would be frustrating if you do.

@barbedwirebutch You need to move out your entire Mods folder to the desktop, launch a vanilla game, go into CAS and make a new Sim with Maxis content. This is the only way to confirm whether the issue is a possible bug in your game or your CC.

i don't think my cc is the problem. yes, i couldn't replicate the problem when i removed all my mods- but i couldn't replicate it with my mods still present, either. i made a new sim, added a few noticeable skin details to him, saved, and left the game. when i reopened the game, with him inserted into one of my already-made households, he still had his skin details in CAS, but my sims made before the update didn't. it seems to just be affecting the sims i already had, regardless of whether my game is vanilla or not.

@barbedwirebutch But you said "i couldn't replicate the problem when i removed all my mods"?

well, no, i couldn't observe the problem, because all my sims' skin details had been removed by removing my mods. i made a new sim both with mods and without mods, and both times, the skin details stuck. they just don't stick with my already-made sims.

skin details missing in CAS? | EA Forums

20 Replies

Bluebellflora
Hero+
6 years ago
@barbedwirebutch

I'm reading exactly what you're saying. Have you uploaded an old Sim to the gallery, loaded a completely vanilla game, downloaded the old Sim into the new vanilla game, taken them into CAS and tried the skin details? If you do that I can also download them and test in my own game.
barbedwirebutch
6 years ago
yes, i have tested applying new skin details in a vanilla game and a modded game. both times, the new skin details stuck. however, in a vanilla game, i can't observe whether the problem is fixed, because none of my sims have maxis skin details, so when i remove all mods, the skin details are gone anyways.
Bluebellflora
Hero+
6 years ago
@barbedwirebutch

But when you add Maxis skin details to your old sim they stick?
barbedwirebutch
6 years ago
yes, but so do CC skin details. the problem is with the skin details they already had, not with adding new ones.
barbedwirebutch
6 years ago
would like to add that i discovered my friend is experiencing the same problem- she also uses a mac.
LemonPosset
6 years ago
@Bluebellflora I think I'm having the same problem. I don't have cc or mods so those are not causing a problem for me.
Sims which had tattoos before the patch-with-mac-tattoo-fix still have the tattoo in live mode but if I go into plan outfits via a wardrobe, the tattoo disappears. If I re-add it now, the tattoo works across all outfits and it does appear to stick.
Now that I have been able to access the gallery, I've uploaded a sim I made pre the patch-with-mac-tattoo-fix, name Magenta. She has a small heart on her left shoulder.
This isn't a huge problem for me as I don't use *that* many tattoos / skin details or change my existing sims outfits that often. I can see it would be frustrating if you do.
Bluebellflora
Hero+
6 years ago
@LemonPosset

Thanks for the vanilla game feedback and uploaded a Sim. I'll check it in my game!
barbedwirebutch
6 years ago
@Bluebellflora any updates? my friend and i are still experiencing the bug.
Bluebellflora
Hero+
6 years ago
@barbedwirebutch

I don't work for EA so have no idea what they're working on I'm afraid.
barbedwirebutch
6 years ago
new update: i was able to edit one of my sims that still had the skin details on- i suspect it was because they were a randomly-generated townie that i edited. so the glitch is confined to sims i personally created. @Bluebellflora

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skin details missing in CAS?

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