lpkiwi
13 hours agoNewcomer
specific save stuck on loading loop- can’t get access to neighborhood menu
hi everyone :) i’ll preface this message by saying i do use cc/script mods.
so sadly i believe my save file has been corrupted. when i go to load my most recent save from the main menu screen it gets stuck on a loading loop- i can’t even get to the neighborhood view. this is not happening with any of my other saves from before and after the most recent update. i’ll list the steps i have taken to try to resolve the issue - so far none have worked.
- tried to recover an earlier save (this did not work no matter how far i went back)
- I turned off all cc and script mods and went in to try again, still stuck on loading screen.
- same as step 2, but this time repaired the game and deleted my local thumb cache file.
- moved my mods folder out of my EA folder completely, deleted the cache again, went back into the game and same result. (also repaired the game again by this stage)
- uninstalled and reinstalled the game
additionally, i have deleted any last exception .txt files. regardless of if this save loads again, the only thing i would really love is a way to recover my builds. this specific save folder is where i have done my best work lol.
any help would be appreciated 🫶 thank you!