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ellamaree8's avatar
ellamaree8
7 years ago

The Sims 4 Frozen at Loading Screen!

Hey all,

Small issue. I just recently bought the new Sims 4 Expansion pack Get Famous and since then my game seems to freeze on the sims 4 logo when you first open the game? I'm on an iMac and when I get out of the game, it says that the application is not responding. I've read around and tried taking out my cc from my mods folder and putting them in a seperate folder on my desktop - this hasn't worked. I've also repaired the game on Origin three times, which also hasn't helped. I'm out of ideas at this point and would love some help. I also just recently updated my iMac to MacOS High Sierra or whatever the latest update is called, so this may be issue? However I'm unsure and super stuck at this point. 

Any help would be greatly appreciated! Let me know if you need anymore info.

Thanks in advance!

mac

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  • ellamaree8's avatar
    ellamaree8
    7 years ago

    @Bluebellflora I haven't actually done this yet but I went into my applications folder just to try opening the app again but this time bypassing Origin and just opening it direct, and theres a white circle with a diagonal line through it over the sims 4 application icon! When I try to open it, it says that "You can't open "The Sims 4" as it may be damaged or corrupted". It didn't initially do this when I first had this problem. Just letting you know in case this matters at all, I'll now try setting up a new user on my mac!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 years ago

    @ellamaree8

    What did you last do before the Sims 4 app looked like that? Seems like the game is missing from the application. If you right click on the game in your Applications folder, select Show Package Contents then Contents > MacOS, is there anything in that folder?

  • ellamaree8's avatar
    ellamaree8
    7 years ago

    I'm not sure, maybe it happened when I moved the sims 4 in that folder to the trash? There was no other file in there and now when I go into the folder it's empty

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