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Anonymous
9 years ago
Solved

The Sims Medieval: Transparent Launcher, Can't update

Hello, I just installed my The Sims Medieval and updated it in Origin. When I try to open it the launcher is transparent. I try tu update the game and the download goes to the end of bar but disappears without installing. The white screen says that request timed out.
I am running macOS and I'd appreciate help because I really want to start playing
  • Hi @Alusiasims123,

    Please, make sure you have enough free space in your hard drive to install the update. If that's not the issue, could you share a screenshot with us so we can see exactly how the error message looks and where it appears?

    Once updated, you shouldn't have issues with the launcher as it won't be there anymore 😉

    -Mai

1 Reply

  • Hi @Alusiasims123,

    Please, make sure you have enough free space in your hard drive to install the update. If that's not the issue, could you share a screenshot with us so we can see exactly how the error message looks and where it appears?

    Once updated, you shouldn't have issues with the launcher as it won't be there anymore 😉

    -Mai