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rachelwolfe's avatar
rachelwolfe
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3 months ago

[BH] Missing Early Purchase Content

Hello!

If this is the wrong place to seek help for this, please let me know where to go instead. I was gifted a code for The Sims 4: Businesses and Hobbies Expansion Pack, which, given the screenshots the actual purchaser shared with me, seems to have been purchased from CDkeys.com in a German-speaking country. I was able to successfully download the pack and have been having a great time playing with it, but recently realized that the "set up shop" early purchase content seems not to be in the game. I'm not sure if this is an oversight/technical issue since we're still well within the early purchase dates, or whether the early purchase content only applies if you buy directly through the EA app or what. Can anyone enlighten me?

Many thanks!

3 Replies

  • I have the same problem. I bought the pack with an instant gaming code. I could download the pack fine and it works well, but the early purchase content is missing. I´m also located in Germany.

  • I've experienced the same thing. Bonus content isn't always included when buying from third party suppliers. I had to purchase the bonus items as separate DLC. I'm in the UK and paid £25.99 for the EP and £2.99 for the 3 bonus items - still cheaper than EA. If you search "Sims Business" the bonus dlc should be available to buy separately :)

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi rachelwolfe & MaJa-Kehn 

    For missing content from a third-party retailer, you'd need to contact the retailer directly for a replacement code or refund. 

    Please also see the post here for more information on where to safely purchase packs. 

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