Black screen or gpu crash after launch

Every time I try to load into the sims 4 I either get a black screen or my gpu crashes. Here's what I've tried:

• Reinstalling the game and the EA app
• Running the game as administrator
• Reinstalling graphics drivers and hotfix

I have no CC installed and this is the only game I have that won't run. Every time I try to launch the game I have to restart my computer using the power button to be able to use it again. I should note I got it working one time but I decided to buy some packs since they were on sale and once they installed I couldn't load the game up again. Same issue before and after I installed the packs, and what fixed the game the first time was installing the hotfix from Nvidia's website. Didn't work the second time, even after a clean install of the current drivers then installing the hotfix.