Forum Discussion

Charbear11's avatar
Charbear11
Rising Newcomer
5 months ago

Re: [FAQ] Why don't my expansion packs transfer between platforms?

Hey I can’t seem to download my packs to my game I originally brought them on ps5 but have recently downloaded on my laptop (windows) and in the EA app it says I don’t own any of these packs anymore I’m not sure how to fix this and I’ve tried restarting my game and everything I don’t have access to any of my old games either can you please help me.

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    Charbear11  Packs don't transfer between console and PC or Mac, sorry.

    Neither do saves.  The best you can do on that end is upload your sims and builds to the Gallery and download them onto your laptop.  But of course they'll be difficult to play without your missing packs.