cas on pc
i don't know if i'm in the right place, but after my game updated yesterday on the 12th, my game will freeze right when i press the check mark to go into the game. i took pictures and posted them on ...
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babygirlatwell I wasn't arguing that it was your firewall; I was saying that an antivirus is the most common suspect but that this issue is usually permissions-related in general. Permissions is a more general category than just antivirus.
And to be clear, an antivirus and a firewall are two distinct tools, even if many security programs include both. If you've only changed firewall settings, then you haven't tested without your antivirus. If you have a third-party firewall app that doesn't include an AV, you're using Windows Defender, and it (especially the Controlled Folder Access component) can easily cause all these issues. If you're using the terms interchangeably, fine, but if not, please check your antivirus specifically.
Other than that, please post the full file path to the user folder, and we can go from there.
it's not my firewall nor my av. i already shut down that av client and my game still freezes. i don't know how many times i need to say this, it has nothing to do any av or firewall. if it was av or firewall, my game wouldn't start at all. i can get into the game, i can't get into the season screen after being in cas. it freezes.
here is is an example: dragon age veilguard can go in and play but not sims. as you can see, it's only sims 4 that freezes when i try to go to the season screen. it did this after i updated my game on the 12th. never did this before.
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