Forum Discussion
I managed to figure out how to get the game to work again. BAD NEWS is I had to rename the file- losing all of my previous saves, lots, mods etc. I will slowly be adding mods etc to narrow down the culprit.
>>> I couldn't load from the neighbor hood or into lots, nor buy lots.
If you get desperate enough like me it'll probably work for you too!! Good luck friends!
Rename the Sims 4 Folder
Go to your Documents → Electronic Arts.
Inside you’ll see a folder called The Sims 4.
Rename it to something like:
The Sims 4_old
(or whatever you like, as long as it’s different).
Launch the game.
The Sims 4 will automatically create a fresh, brand-new “The Sims 4” folder with clean saves, no mods, and default settings.
👉This forces the game to start completely fresh, without touching any of your old saves, caches, or configs.
☝️If the game runs normally this way, you know something in your old folder (like a corrupted save, tray item, or leftover mod data) was causing issues.
If it still won’t load lots even with the brand-new folder, then it confirms it’s 100% the August patch bug , not your files
It still sends me the same message...