Forum Discussion

LeighsGarden's avatar
LeighsGarden
Seasoned Rookie
8 days ago

I have purchased the Enchanted By Nature pack and was given a code to redeem. When I entered said code the issue is that it didn't change the blue button to download. I'm attaching a picture showing that the pack is in my library as "In game content" yet I can't download the pack. I have the standard edition Sims 4. I have yes logged out of EA app and logged back in. Still I can't download the game that I paid for. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 days ago

    LeighsGarden​  It looks like you bought the bonus content only, not the expansion itself.

    • LeighsGarden's avatar
      LeighsGarden
      Seasoned Rookie
      8 days ago

      Thank you so much. I didn't realize that I had to install 2 codes to get the pack in full with bonus content. Hope you have a blessed weekend.

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