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Avesabeans's avatar
Avesabeans
Seasoned Newcomer
9 months ago

Game Crashing Upon Manual Save

Hi, I have had the sims for ages and since the most recent update (3/19/2025), my sims game has been crashing. It started with just a normal household in the city, nothing crazy, and trying to travel with them crashed the game, then just trying to manual save the game crashes.

I have checked all my specs, and they are all within margins of playing, I made more space on my hard drive just in case, I've gone through all my mods, removed them, put them, back in, did the divider technique, determined they were not the issue; I've updated my graphics card, my game drivers, and CPU/GPU/RAM are not contributing. I've cleared the cache, I've tried deleting and redownloading EA, and repairing the game - nothing is stopping the crashing, and there's clearly lagging for the maximum of 10 minutes of game time. 

I've attached the crash report, if someone could read this and tell me whats going on I would most appreciate it. 

2 Replies

  • s4pph1re's avatar
    s4pph1re
    Rising Newcomer
    9 months ago

    Mine is doing the same. I try to open Sims, it starts loading to the start-up screen and crashes

  • Avesabeans's avatar
    Avesabeans
    Seasoned Newcomer
    9 months ago

    If you're still having this issue, I finally got some game time after clearing the EA app cache. Jury is still out to see if it was a sure fix.