I haven't been able to load my game for over a week now, even with the newest update that came out that I was hoping would fix the issue. The game launches but doesn't even make it to the home page. Crashes after like 20 seconds. I've tried repairing it but that hasn't helped. I don't want to uninstall it and then install it back, cause I have progress I don't want to lose. Anyone else experiencing this?
QUiCK CPU
QUiCK CPU
Nvidia app
CloudBerryCos As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
arrica314 Please use this master thread:
