Game Freezing in Sulani and Realm of Magic
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.77.1020
What expansions, game packs, and stuff packs do you have installed? Get Together, Eco Lifestyle, Island Living, Discover University, Get famous, Seasons, Cats and Dogs, City Living, Get to Work, Realm of Magic, Parenthood, Vampires, Dine Out. Nifty knitting, Tiny Living and Laundry Day.
Steps: How can we find the bug ourselves? pen Sulani and attempt to play existing household, open Sulani and attempt to place household from the gallery or create-a-sim into vacant lot, play existing household in Realm of Magic Glimmerbrook neighborhood and travel to the magical realm via inventory item (stone).
What happens when the bug occurs? When attempting to play an existing household in Sulani, or adding a new household to a vacant lot either via create-a-sim or the gallery, once the "play" button is pressed, the game loads normally for a few seconds, playing the expected music and plumbob rotating, then then after about 5 seconds the plumbob stops rotating, the music stops and the game freezes completely. Window must be manually closed via Task Manager. When playing existing household in Realm of Magic neighborhood, and travelling to the magic realm, the game operates smoothly from anywhere between ten seconds to two minutes and then the game freezes also and is unable to be exited except via Task Manager.
What do you expect to see? Normal loading screen, music continuing, plumbob rotating until load is complete. Then resuming gameplay as normal. Normal gameplay without freezing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have turned off all cheats. Restored default settings in game options. Never used any cheats except bb.moveobjects, motherlode and testingcheats. Never used any mods/cc. Problems seem only to have begun after installing most recent purchases of Eco Lifestyle, Nifty Knitting, Get Together and Dine Out (Bundle). Never had any issues prior to this but this freezing issue has made the game virtually unplayable.
