Game Gallery and Access

Question

Hi there is anyone having issues opening the Gallery. I've been trying for over a week now. I've completed a clean install, deleted all mod's and CC. Deleted all my saved games.

When I go into the gallery it looks like it is still loading, then a red cross appears across the designs and asks me do I want to delete them. This also stops me from downloading items from the gallery, Which is really frustrating too. Anyone have any thought's? :( Its spoiling the game enjoyment.

puzzlezaddict · Answer

ashantidevin​&nbsp; Please see the first post of this master thread:
[CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..) | EA Forums - 11778999

ashantidevin · Answer

puzzlezaddict​&nbsp; Hi there thanks for the information I've reset my laptop to factory settings first only to see if this improves. For all the years I have played, I have never had any issues with the game. If its still happening I will add the information to my game as provided lovely. Once again thanks for the help :)

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Game Gallery and Access

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