Game is unplayable after the last update
My game is unplayable. It get stuck on the loading screen if I select a previously saved household, or if I travel or enter CAS. I can play for a while if I start a new household, but it eventually freezes when I leave my lot. The only way to get out of the frozen loading screen is to reboot my PC. I can no longer open the task manager or anything else in the background while my game is running.
What I've tried so far- reinstalling my game from scratch, removing all of my mods (it still gets stuck with NO mods), forcing a new 'The Sims 4 folder' to be created, game repair, clearing my avitarcache and localthumbcash, and restoring a save.
sbradley5 Your dxdiag shows a couple of crashes of the graphics driver, or one of them at least. So please update the Nvidia driver. You can get the newest one here:
https://www.nvidia.com/en-us/drivers/
Select GeForce, 16 series (notebooks), 1650, Windows 11, and download the result. Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart afterwards and before trying to play.
If this doesn't help, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.