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BelindaSenpai's avatar
BelindaSenpai
Rising Newcomer
3 hours ago

Game keeps crashing since downloading Life and Death Expansion Pack

Ever since downloading the Life and Death Expansion Pack my game has been crashing for no reason. After around a minute of booting the game up it crashes if it is on a loading screen or the main menu and freezes if I actually get into the game. If I get into the game I can still hear the music and the sounds of the buttons clicking (such as like the fast forward button or the play button) but the play screen is frozen and I can't select the exit button. I thought it was because of maybe an update on release day but I just updated the game again and the crashing continues. I could play the game with the update just before Life and Death was released but ever since it has not worked. I have tried booting the game without Life and Death by setting the launch options to "-disablepacks:EP17" and it still did not work. I have also tried the deletion of typical problematic files in my "Documents\Electronic Arts\The Sims 4" directory and that still did not work.

Is this something I can fix?

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