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Matilda42069's avatar
Matilda42069
Rising Newcomer
12 days ago

Game not launching

I'm not sure if this is the right place to ask but i'm hoping someone can help me. When i launch the game, it takes me to the main menu as usual, but when i click on my save file, i'm met with an infinite loading screen. I've been trying all day, repaired the game twice and also disabled cc and mods. Everytime this happens i have to restart my PC. I do have a lot of cc in my game, but as i said, i disabled them so surely that wouldn't be the problem? I tried to recover my save and it took me to the manage world screen but when i clicked on the household, i get stuck on the loading screen again. Help :(

crashing
custom content (cc)
launching
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    12 days ago

    Matilda42069  Can you load a different household within this save?  Use Load Game rather than Resume, which will put you in Manage Worlds, and then choose a household you've never played before.

    If that doesn't work, let me know whether you can successfully start a new save.

    If that doesn't work either, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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