Idk how this worked, but I figured it out. I ended up going to my ArcControl > Games > Sims4 > Turned off Global Settings > and then changed my gome compatibility to Basic. now it starts up.
SamwellPlays Your laptop absolutely does support DirectX 11. Sims 4 will default to DX9 mode on your system, but you can force DX11 mode through the EA App. Open the App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box. That should fix most if not all of the crashing.
Separately, your C drive is somewhat low on space. It's not critical yet, but now is a good time to start cleaning out files you don't need anymore. Your drive is large enough in general that keeping more free space, something like 40-50 GB, shouldn't be too difficult.
MercuryCometNB It looks like Sims 4 is crashing because it's running out of memory, because your computer's page file is small and almost all used. You can increase the page file size, but this comes out of storage on your C drive, and you don't have a lot of free storage right now, only 17 GB. So please clear more space, ideally enough to get to at least 30 GB free. Then increase the size of the page file, as described here (option three):
https://www.elevenforum.com/t/manage-virtual-memory-paging-file-in-windows-11.8618/
Set the minimum to 12288 and the maximum to 16384, restart your computer, and try to play.
My laptop does not. it's the exact reason I can't play marvel rivals on my laptop.
I tried that, and it seems to have made it worse
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