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MysticLemons94's avatar
MysticLemons94
Seasoned Newcomer
1 year ago

Game won't load bought material

I have a bunch of content that i bought, different packs and things, and my computer glitched and tried to install sims 4 on steam and EA games, and now it won't let me play the EA version that has all my hours and packs. I don't know what to do. I have uninstalled and reinstalled, I have repaired in the app, I can't manage my content it won't let me. I am stuck and upset because I spent so much money for this to all the sudden not work.

3 Replies

  • MysticLemons94  If you own any content through Steam that you want to use, please uninstall the EA App version of Sims 4 and install the game through Steam.  Then open the EA App and download the packs you own there, but NOT a second copy of the base game.  You should be able to start the pack downloads through Manage > Manage add-ons.

    If this doesn't help, please let me know whether you own any DLC through Steam.

  • MysticLemons94's avatar
    MysticLemons94
    Seasoned Newcomer
    1 year ago

    I don't own the games through steam I own them through the EA App