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patixoua's avatar
patixoua
Rising Newcomer
17 hours ago

Game wont load with cc/mods after buying a new pack

Bought a new expansion pack through loaded.com. My game wouldnt load i contacted support followed all the steps my saves wouldnt load. Removed my cc and the expansion pack and my older saves worked just fine but the one i used this morning wouldnt load. My game worked just fine before buying the expansion pack WITH the cc and the mods.

1 Reply

  • patixoua​  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and confirm it works.

    If it does work, download a fresh copy of one mod or cc item and add it, then a few more if the game still works.  Then you can try one of your old saves in the new folder, still without the rest of your content.  The idea here is to see where the process fails, if in fact it does.

    By the way, if the household you want to play in the new save happens to be located in the world that came with the expansion pack you removed, it makes sense why the save wouldn't load: some critical data is missing.  I don't know whether that's relevant in your case but figured it was worth mentioning.