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ugoscago's avatar
ugoscago
Newcomer
7 hours ago

Game won't open TS4x64.exe error (please help)

this morning i downloaded some cc and then opened the game, but this error screen came up (see picture. first one is og in italian, second one is english translation i made with google translate) and there's just an ok button to close the app. and it keeps coming up every time. i tried taking out the new cc from the folder, nothing. i tried updating my pc, nothing. all my script mods are up to date. i don't know what to do, please help. 

2 Replies

  • oh sorry the first pic is in english, second one is in italian

  • ugoscago  Please remove your entire Mods folder, delete localthumbcache.package, and test again.

    If that doesn't help, provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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