Forum Discussion

Rising Novice

21 days ago

Solved

game won't open

game won't open when i click play, first it directly closed as soon as it opened, then it opened ea app instead of the game, and now it simply won't launch at all. i have tried removing EVERY mod, un...

crashing

launching

steam

puzzlezaddict
12 days ago
nopleaseguys Please try a clean boot while in the new (local, admin) Windows account:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

Disable Windows Defender's Controlled Folder Access while testing.

Jayydabrat_725 What error, if any, are you currently getting while trying to play?