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mmwhitel
6 months agoSeasoned Newcomer
So if I log into game and am playing in game - it shows that I have the expansion pack purchased but when I enter into EA app on my PC, it shows that I have to purchase again. No download option, and not available in my upcoming downloads.
When I go into my account settings and order history, it says completed. I received an email last night with the confirmation number as well as another email today from Klarna with the purchase.
mmwhitel
6 months agoSeasoned Newcomer
And yes, I have cleared cache a few times. I've also shut down my computer and completely uninstalled & reinstalled the EA App and Sims 4
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