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nez0819's avatar
nez0819
Rising Newcomer
3 days ago

I am desperate

I was playing just fine for 2 hours with just some minor glitches once in a while. Then I closed my game since it froze and tried to reopen it but it gave me a black screen and minimize. Everytime I tried to open it it would minimize it. I use mods so I search for many solutions. I updated all mods that needed updating. I remove the mods entirely. I un-installed both the game and ea and did a clean start. And while it's a little better now since the game starts I can see the menu and hear the music but it minimizes. It just won't fully open into a windows I'll click on it on my task bar it will pop up for a millisecond and then minimize again. I am getting desperate here please help me. I don't know what else to do.

1 Reply

  • nez0819  Please force the game to open in windowed mode.  Go into Documents > Electronic Arts > The Sims 4, open Options.ini, search for fullscreen , and set it to 0 (zero).  If this works, you can switch back to fullscreen at the Main Menu, but make sure to also set the in-game resolution to match your monitor.

    If this doesn't help, disable any apps you have that come with overlays: Steam, Discord, etc.  Disable the EA App in-game overlay as well, under Settings > Application.

    If this doesn't help either, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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