I can't get my sims4 to work
The game used to work fine but one day, it won't load into the game after the loading page. I tried switching to Steam which did not work, and I also tried erasing all the files from Electronic Art...
Forum Discussion
wnfl882 Have you enabled Steam's family sharing or anything similar? If so, please disable it.
If that doesn't help or isn't relevant, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
sophieleighrose awinston1106 Are you also playing through Steam? If so, please see the above.
If you're only using the EA App, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If that doesn't help, please provide a dxdiag, as described above.
my one not work too
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