I can't open the sims 4

Lauandco22  I asked for a second opinion on the other thread, and the person I asked had an additional suggestion.  In case you haven't seen it, make sure the EA App is closed and it and the EABackgroundService are NOT running in the Task Manager.  Click Windows key-R, enter %programdata% in the run box, open Electronic Arts > EA Services, and move the License folder to the desktop.  Then try again to play Sims 4.

If this breaks another game (it shouldn't, but just in case), you can move the content of the old License folder to the new one, except for the Sims 4 file of course.  It won't say "Sims 4," but the old and new versions of the file should have the same name.