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Mabi_y's avatar
Mabi_y
Seasoned Newcomer
5 hours ago

Infinite loading screen

I think my games files are corrupted, and I already tried every solution I could find
I resetted my entire game, and when I did that, it worked. I could create a new game and it worked just fine. But when I try putting back the save's files it goes back to being stuck in the loading screen

I didn't put any mods in it after resetting the game, I really don't want to lose my saves since they are several years old.

2 Replies

  • Mabi_y's avatar
    Mabi_y
    Seasoned Newcomer
    4 hours ago

    Hello puzzlezaddict !!
    Thank you so much for the reply
    On another household I didn't have any problem loading the save
    When I searched for the lastexception files, I couldn't find any, only on my backup files that I didn't put on the new game files.

  • Mabi_y  Can you load a different household in one of your old saves?  Please test and let me know.

    Please also open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you find.  Try again to load one of the households that isn't working and see whether you get a new lastexception.  If you do, open it and delete the first line of text, then attach it to a reply here.

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