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3e91fa66b5c920f3's avatar
6 months ago

July 23rd update - My game doesn't show the latest updates

First thing I notice was that something definitely happened as I couldn't use the game yesterday, today when I try to open the game, it opened but didn't have any of my save files or mods. (I'm technically a new Simmer as I couldn't play for years until a few weeks ago that I got a laptop I could run the game, so I didn't know anything about backing up modes or saves - just wanting to point that out). I know now and I don't know how but then they were working but I notice the latest patch is not in my game, I don't have the eyelashes nor any of the other new additions. 

I went to see if it didn't download but it says that there's nothing to update, that I'm up to date. So I don't know how can I fix that. :(

PLEASE HELP! I DONT WANT TO UNISTALL AND RE INSTALL :(

 

,

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.777 PostsLatest Activity: 7 hours ago
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First thing I notice was that something definitely happened as I couldn't use the game yesterday, today when I try to open the game, it opened but didn't have any of my save files or mods. (I'm technically a new Simmer as I couldn't play for years until a few weeks ago that I got a laptop I could run the game, so I didn't know anything about backing up modes or saves - just wanting to point that out). I know now and I don't know how but then they were working but I notice the latest patch is not in my game, I don't have the eyelashes nor any of the other new additions. 

I went to see if it didn't download but it says that there's nothing to update, that I'm up to date. So I don't know how can I fix that. :(

PLEASE HELP! I DONT WANT TO UNISTALL AND RE INSTALL :(

 

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First thing I notice was that something definitely happened as I couldn't use the game yesterday, today when I try to open the game, it opened but didn't have any of my save files or mods. (I'm technically a new Simmer as I couldn't play for years until a few weeks ago that I got a laptop I could run the game, so I didn't know anything about backing up modes or saves - just wanting to point that out). I know now and I don't know how but then they were working but I notice the latest patch is not in my game, I don't have the eyelashes nor any of the other new additions. 

I went to see if it didn't download but it says that there's nothing to update, that I'm up to date. So I don't know how can I fix that. :(

PLEASE HELP! I DONT WANT TO UNISTALL AND RE INSTALL :(

 

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3e91fa66b5c920f3  What game version do you see in the lower-right corner of the Main Menu?  The current version (as of Wednesday July 24) is 1.108.318.  If you have that, you're fully updated.

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Please see the first post of this thread for help with missing user data:

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https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370

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