heathersm1992 The errors in your dxdiag are all timeouts of the graphics driver. This could be a GPU issue or a driver issue, or possibly something else. So the next step is doing a clean uninstall and reinstall of the driver, as described here:
Use the newest driver AMD provides for the RX 580:
If this doesn't help, please boot into BIOS and see whether you can find the option to enable your system's integrated graphics chip. If you can, do so and then run the game on the iGPU. Open Windows Settings > System > Display > Graphics, click Browse, find TS4_x64 on the list, and set it to use the power-saving option, which would mean the integrated chip. The point is to test on a different GPU.
