LLockett35
11 months agoSeasoned Newcomer
Missing packs
Anyone missing packs? I'm missing jungle adventure and Luxury party stuff packs. I i paid for them once and will not pay for them again.
I brought the packs from EA. And my EA and steam account is linked together.
Hi LLockett35,
Please look over the order history on your EA account- are you seeing the purchases for these packs showing there?
No i don't see it for those packs.
Thanks for checking- if you're not seeing the purchases there that sounds like you're either logging into a different EA account than the account they were originally purchased on, or you bought them via third-party app like Epic.
You can contact the live support team and they'll review your account details a bit further with you to see what's going on with your packs. To reach out to live support, you can submit a help request here.