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Batqueenxx's avatar
Batqueenxx
Newcomer
12 hours ago

My game keeps freezing

My game keeps freezing and than I think it crashes but it's still on my screen but Frozen I can't exit or go into anything! All I can do it switch off my PC! It freezes like every 10 mins or so! I'm so annoyed I have to save like every 2 mins....I even deleted the game I got no mods I reinstalled my game and it's still happening! And I know it can't be my PC because it can handle bigger games than the Sims very well like Fortnite and Marvel Rivals... Please fix it! I so badly want to play with the new Expansion pack Adventure awaits when it comes out but I won't buy it if my game is not gonna work! I'm heartbroken I really love the Sims but I can't play like this... it's been happening since the last update!😭Please help me!

1 Reply

  • Batqueenxx​ 

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

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