My game want to update but I can't

Question

Hello everyone ! I have a problem with my Sims 4 !
Since two day, I Have these message when I click on play button !

It means "an update is necessary to play the game ! Go to the home page of the game to start the update" !

But when I go to the home page, there is no update button ! I heard that the button appears only when an update is available. So I don't understand !
I tried everything (I think). I used Ea App recovery, Ea Updater, I tried to repair the game, uninstall EA app, update all my mods, disabled all mods, restart my computer... but nothing happened !

The button never appears, I have only the play button ! And sometimes the other sceenshot but nothing happens too..

Is anyone here had these problem and has succeeded to resolve it ? Thank you ^^

puzzlezaddict · Answer

Rachiboulawan&nbsp; This is a known issue:
https://answers.ea.com/t5/Bug-Reports/EA-app-Error-quot-An-update-is-required-to-launch-this-game-quot/td-p/13817377
You can try forcing the EA App to update.&nbsp; Go here:
C:\Program Files\EA Desktop\EA Desktop
and launch the EAUpdater.exe.&nbsp; Then clear the App's cache and restart your computer.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, you may need to play with the App in offline mode for now.

rachiboulawan · Answer

Hello puzzlezaddict thank you for your answer ! As I see the problem is not took in charge by EA and let everyone in ****, great...!
I tried what you said but unfortunatly the problem is still here... x(
I believe I will have to wait until the next update like everyone who have this problem.......

puzzlezaddict · Answer

Rachiboulawan&nbsp; I saw someone a few hours ago say that they fixed the issue by removing their Mods folder, so please try that.&nbsp; I'm not saying you can't play without mods, only that one or more mods might be the problem here.
Other than that, I'll post back when I have any news about this error.&nbsp; It may be solved with an EA App update rather than a Sims 4 update, so you might not need to wait for the next Sims 4 patch.

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