My Sims 4 game wont launch
My game literally wont launch. I have tried: restarting the ea app repairing the game restarting my pc checking my files signing in and out of the app someone pls help I don't know what to do...
Forum Discussion
S0ph1A123 Please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If you still can't play, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
I did as you suggested, and am able to play a new save- no mods of course. what is your next suggested step?
