Forum Discussion

Fengjui's avatar
Fengjui
Rising Vanguard
14 days ago

Why repair Sims4 after computer updates?

I just have a question, why do I have to repair Sims4 after my computer Windows II update?

Also just as I click the play button on the EA app, I get a message below: 

So why am I getting this message after my Windows II updates? 

 

  • Fengjui  This error is usually antivirus-related, specifically the antivirus blocking or quarantining one of the game's executables.  Repairing restores the .exe file.  I don't know why this would be related to Windows 11 updates, but perhaps the AV is updating at the same time.  Or maybe you use Windows Defender and the problem is specifically Windows security updates.

    The fix here is to set exceptions in your antivirus for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64; or the entire Bin folder they're in.

  • Fengjui's avatar
    Fengjui
    Rising Vanguard

    Okay.  How do I set the exceptions in my antivirus and keep it that way?