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xjxmxx's avatar
xjxmxx
Rising Newcomer
2 days ago

Need help

Since the new update I've been having problems in the game. Sims no longer execute commands. Now the game keeps crashing. Anyone else have this problem? I've already repaired the game via EA and also created a new folder where I put my old saves. I don't use CC or mods - I deleted them months ago because it was causing problems. Then the game worked again.

I've already contacted EA, but they don't know anything about it and won't fix it. But as I see here, several people have a problem with Sims.

Thank you

1 Reply

  • xjxmxx  Are you saying the game works fine now, in the clean folder?  Or has the problem returned?  If it has, are new saves affected as well?

    Please also provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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