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18c3c889b4c23f5d's avatar
18c3c889b4c23f5d
Seasoned Newcomer
19 days ago

No saving and lag since update 19.09.24

Since the update on 19.09, I have started to list my issues again.

-> I don't get the notification anymore that my game will update. Instead it just freezes. So I still know it updates but not in a fun way. (always happens when I haven't saved for a while)

-> I can't switch between families. Been stuck on the same one since 19.09. I can click on the other one but it keeps on the loading screen.

-> After a few minutes in game I can't save, open world mode, open build mode, open family trees, open job...so about everything that's in the top & bottom bar. ALT + F4  or CTRL+Shift+C & quit doesn't work either, the game - howerever - can still be played but can't save. 

-> Autonomy levels have been weird. I get you don't want to feed your toddler from time to time but still, they need food Elisa! LISTEN TO ME (turning off doesn't help)

-> Sims takes FOREVER to load. In all honesty, this one is probably on me for all my mods XD

-> Grim event went okay but it glitched right on the last part. Couldn't open my rewards after that.

One good thing:

My EA App doesn't dissapear anymore! Hooray! 

Disclaimer : Repaired, re-installed, taken mods and stuff out, updated them. Still no luck. 

crashing
ea app
launching
updates
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    18 days ago

    18c3c889b4c23f5d  Please test with no mods or custom content, as in, move the Mods folder to the desktop and delete localthumbcache.package.  You don't need to save your progress; just let me know which of these issues are still present.

    I realize testing an EA App update issue is impossible until there's an actual update, but for the future, try disabling automatic game updates in the App's settings.  You should still be prompted to update when you sign in.  And make sure to close th App completely when you're done with it: use the menu in the upper-left corner of the screen rather than Xing out the window.

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