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lelliott2011's avatar
lelliott2011
Newcomer
1 year ago

Pack not showing content

I bought the ranch pack and it is showing downloaded in steam and owned in EA games app, but in game the world that comes with the pack is not showing up. Certain things are showing up like adopt a horse but when I adopt the horse it doesn't actually visibly show the animal. Just a invisible clickable horse. It doesnt show pictures of them in the adoption window either. Its just a blank square

1 Reply

  • lelliott2011  If you have any mods or custom content installed, please move the Mods folder to the desktop and delete localthumbcache.package, then test again.  You don't need to save your progress.

    If that doesn't help or isn't relevant, please test in a new save.

    If the new save is affected too, please delete and reinstall Horse Ranch.  Make sure Steam and the EA App are closed and NOT running in the Task Manager, and kill the EABackgroundService in the Task Manager as well, under background processes.  Open the game's install location, here by default for a Steam install:

    C:\Program Files (x86)\Steam\steamapps\common\The Sims 4

    and delete the EP14 folder inside.  Open the Delta folder and delete the EP14 folder there too.  Open Steam and repair the game: Sims 4 > Properties > Installed Files > Verify integrity of the game files.  Then reinstall Horse Ranch and test again in a new save.