Forum Discussion

Newcomer

9 months ago

Permission Error when launching The Sims 4 - need help

Hi everyone, I'm running into a permission error when trying to update the Sims 4. Every time I update the game, I get an error message related to file or folder access. I've tried EVERYTHING, but ...

Hero+

9 months ago

mimoi1234 Sorry for the late reply; I've been away from the forums for a while, and I guess no one else picked up your thread. If you still need help, please temporarily disable your antivirus, and clear the EA App's cache and repair the game (Sims 4 > Manage > Repair).

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the antivirus once you've tested Sims 4.