Since the latest update this morning my previous save files are corrupted. The game is playable, but the menu isn't able to be opened so I can't save and I cannot go into world or build mode. Before I disabled my mods there was also visual glitches with live-mode menus such as the sim traits/needs/friends/etc panels and phone, but after mods were disabled they disappeared so I don't know if that's related.
Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.
I already removed all of my CC and mods prior to posting the help message and still had the issues with past saves. New saves work just fine.
I do have additional info now that I tried a new save and it is that old saves don't show the romance preferences in the sims panel the way they do in new saves.
I've been having the exact same problem for the past half hour and I cannot get it fixed. I don't have any mods or cc either. :/
@danikajaye and @harpbarp_ Please post screenshots of the current issues you see, with no mods or custom content present.
I am having the same problem. It seems to trigger a little while after playing in live mode and hitting the Simology button. No CC or mods, never played with them. Crazy frustrating. EA app never works and now my game doesn't either.
@luluxb Does either of these sound like your issue?
If so, please use the corresponding bug thread.
@danikajaye and @harpbarp_ Please look at the above threads as well.
I do also have that issue, but no. This is an issue with the game not saving and not being able to go into build mode or world edit mode as well as not having romance preferences visible in the sims info panel in live mode.
@danikajaye As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know which issues, if any, are still present.
Please also clear the EA App's cache and repair the game before testing.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
First thank you for the help. I appreciate it 🙂
Second, as stated previously this is only an issue with old save files. New save files work perfectly.
My old save files get corrupted when I try to open them since the update. I do not have any serious mods that would corrupt them once removed (just McCommand). And in these old save files the new romance features are not visible in the sim panel in live mode.
@danikajaye Sorry, it's been a long day. Does the old save work in the new user folder, with no other added content? If your main household doesn't work, try a different one, and if that doesn't work, try new sims in the main save. If none of them work, try a backup save:
https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/
The idea is to further narrow down the source of the issue.
It's entirely possible that one of your mods corrupted your save, but that's not clear at this point.
