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simsgamer2life's avatar
simsgamer2life
Seasoned Newcomer
6 months ago

Random crashing

Hi, I’m experiencing some random crashing for my game. It’s very odd because when others were complaining about their game randomly crashing my game was lucky and I didn’t have that problem. But it didn’t start randomly crashing into days after the update. My mods are all up to date I did add a few a day before the random crashing starting happening but the day I added the new mods my game didn’t crash, so I don’t think it’s the mods. I did try to do a new clean sims 4 but that did not help, it crashed.  If my game crashed before there would be some sort of warning like a freeze or something before it says “sims 4 had stopped responding.” But now I don’t get any type of warning I’ll be on CAS and it’ll just crash out of no where. Is anyone else experiencing this or have a solution to my problem?

1 Reply

  • simsgamer2life  Have you tested without your Mods folder?  There's no need to save your progress, but it's important to at least establish whether the game crashes without any mods or custom content at all.

    Additionally, is there any pattern to when the crashes happen, for example in CAS or when your sims try to travel?

    If the game crashes with no mods or cc, please run a dxdiag and attach it to a post.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the camera (Insert Media) icon with the other formatting options.

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