Re: [ARCHIVED] Questions regarding drop of 32 bit OS Support/Legacy Edition
How do I find out if I have a 32 bit or 64 bit Operating System
For Windows 8.1 and Windows 10
- Click on Start --> Settings --> System --> About
- On the right hand side under Device Specifications, system type will give you the info.
For Windows 7
- Choose Start and click on Computer with your right mouse button
- Choose Settings
- Under System, you'll find the system type.
I have a 64 bit operating system but I play the game in 32 bit as that was recommended by the game
You will still be able to run the game in 64 bit mode. The game currently suggest 32 bit f you have 4 GB or less. You will still be able to play the game. I do recommend getting more RAM if possible though, especially if you have < 4 GB
I already have a 64 bit operating system. What do I need to do ?
Nothing. There will probably be a patch in June that removes the 32 bit version and your game will only be 64 bit from then on. You will probably not even notice the change.
My game is installed in programs(x86). I read that's for 32 bit programs. Do I need to reinstall the game ?
No, the path where the game is installed doesn't matter.
I currently have a 32 bit operating system and would like to upgrade. What do I need to do ?
If you have 4 GB or RAM or more, you can download the 64 bit operating system from Microsoft with no costs (Exception: You run Windows XP or older). Download the 64 bit disc image (ISO File) version of your current operating system (Windows 7, Windows 8.1, Windows 10). You will need the key of your current 32 bit OS.
Please follow instructions given by Microsoft or get help as you will need to reinstall the entire operating system. Make sure to backup your data before doing this.
If you have less than 4 GB of RAM, I would suggest looking at your system to find out if it's worth upgrading or if you should get a new computer instead.
Can I switch back to the normal edition if I get a better computer in the future ?
Yes. The Sims 4 Legacy Edition will be a new game that you can add for free to your account if you currently own the normal Sims 4 edition. Once you switch to a 64 bit operating system you can just download the 64 bit version that's already on your account.
All my Saves are gone
If you install the legacy edition, the game creates a new folder called The Sims 4 Legacy Edition in your documents folder. The game should automatically move all files over to that folder when you first start the game. If that is not the case, try copying everything manually. Also make sure to check OneDrive to see if that's maybe the folder the game is using.
More info can be found here: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
I was forced to download the Legacy Edition although I have 64 bit
You can switch back to 64 bit through Origin.
- Right-Click on the game in Origin and choose Game Properties
- Click on Advanced Launch Options
- Switch back to 64 bit
If you do not have the option to switch back, you're either playing on a Mac (please post in the Mac forum) or your graphics chip is not capable to play 64 bit games. That is often the case for Surfaces X or Galaxy Books that Run Windows.