Forum Discussion
dagsax
24 days agoNew Traveler
Hi there!
I purchased The Sims 4 Royalty & Legacy GRAND BUNDLE (at G2A store). The game downloaded, but none of the additional content was shown as purchased. I can still see the extra content available for purchase in the in-game store, and none of the related items have been added to my account (they are NOT available in the game).
Have anyone of you faced a simillar issue?
Avarchont
19 days agoRising Rookie
I have the same problem, even though I bought the EP from Media Expert, which is a trusted brick-and-mortar store.
Both the store's support department and EA's support department were shuffling blame.
Ultimately, EA support stated that it was some kind of technical bug on their end... so we're waiting for a solution.