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oxfordlond_qdlu's avatar
oxfordlond_qdlu
Newcomer
3 months ago

Save file corruption investigation

I wanted to upload my save file to be investigated, since I believe it is corrupted and I've done everything I could think of to fix it. I couldn't find a specific place being said to add these files to other than a forum post or private message. 

Since the August update, I haven't been able to play the sims 4, I can open it but if I try to play a household it sends me to the screen showing a bunch of different maps. If I try to play a different household, it puts me on an endless loading screen.

I updated all my mods, but it's still not fixed. I don't want to play the game without mods or custom content because a lot of my sims wear custom content.

https://drive.google.com/file/d/16B94ZdTN-ks-xMoGlgi6NAr7KEFLSD03/view?usp=sharing

corrupted save
custom content (cc)
downloads
mods
updates

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    oxfordlond_qdlu​  Please at least test with your Mods folder removed.  The point is not that you need to play without mods or cc but that at least one file in that folder might be the issue.  If this helps, then you can test your mods and cc to figure out what to keep and what to remove.

    If this doesn't help, please try the other suggestions in this post:

    [START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130

    EA is still looking for saves, but only saves that are confirmed to still have this issue in a clean user folder (described in that link).  A save that's only affected with mods or cc present isn't nearly as useful.  But what would be useful is the names of any mods that you can confirm cause the issue for your saves.

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