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StairFax1705's avatar
3 years ago

Sims 4 causes computer to restart

Starting about a week ago, whenever I started playing Sims 4, my computer would just randomly restart itself without warning.  At first I thought it was an issue with my actual computer, Google was suggesting my computer was overheating.  I cleaned it out and it seemed to have solved the problem for about a week.  However starting today, the issue is back and it restarts after playing for about 5 minutes. 

At that point, I tried running a command check on windows system files (as suggested here on this forum) and it said there was a corrupt file and it fixed it.  Despite this, the issue is persisting.  At this point I am suspicious it is something with Sims 4 specifically because no other game I play (Metro, Pizza Tower, Final Fantasy XIV, etc.) causes this.

Similar posts also recommend I post a Dxdiag file, so I will include that here.

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