Forum Discussion

lexilex1020's avatar
lexilex1020
Seasoned Newcomer
2 months ago

Sims 4 Corrupt By Sims 2 Install?

Hello, today i have tried to play the sims 2 as I had just purchased it only a few days ago. Unfortunately, when I was wanting to switch to playing The Sims 4, and now it is saying my files are corrupt and to repair it. I have repaired it numerous times and have chatted with an agent, in which everything he did couldnt help me...

I am distraught, al the money i have invested and time and I LOVE this game just for it to be lost due to downloading and playing the Sims 2...

1 Reply

  • lexilex1020​  Sorry for the late reply.  If you still need help, please post a screenshot of the error message you're seeing when you try to play Sims 4.

    Installing Sims 2 shouldn't have had any effect on Sims 4.  However, it's possible that your antivirus flagged something EA App-related once you installed Sims 2 and is now interfering with Sims 4.

    For the error code in your other thread, that file is a component of the 2015 and newer VC++ runtimes, which Sims 4 uses.  So please uninstall your current versions and install fresh copies.  Click Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to play.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,851 PostsLatest Activity: 34 minutes ago