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Twilight027's avatar
Twilight027
Seasoned Newcomer
1 day ago

Sims 4 game closes on it’s own

My game has been closing automatically since I updated it. It will play for anywhere from 10-60 minutes, then will just close out of nowhere. Theres no lag before, just freezes and closes. I’ve taken all mods out, repaired the game, updated my drivers, switched to DirectX 9, deleted old worlds, all to no avail. I had also bought the Small Business DLC so not sure if that helps at all. I just want it fixed as half the time it won’t play long enough for me to save my progress. 

 

I haven’t changed computers or hardware, and I used to be able to play the game for hours without any issues or crashing/closing episodes

cc or mods removed
crashing
expansion packs
game packs

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    Twilight027​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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