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simsneros14's avatar
11 years ago

Sims 4 Get to Work Greyed Out in "My Packs," no content showing in game

I bought the disc of Sims 4 GTW, and I was able to download and install everything just fine. I was able to hit the play button on the expansion pack no problem. But when I launched the game, none of the content showed up. It didn't pop up with any "welcome to GTW" message. I clicked on "My Packs," and it said I owned GTW but it was greyed out and said I needed to finish downloading the game, which it was already downloaded and updated and everything. I have tried literally everything to fix this problem. Uninstalling and reinstalling the games, uninstalling and reinstalling origin (in safe mode and with a clean boot; also cleaned out registries and all that jazz), repairing and updating the games... I've contacted EA four times and no one has been able to help me with this. They said they would turn the case over to the game developers but I haven't heard anything so I've given up on that. I'm hoping someone else has had a similar problem so I can play with the expansion. I'm jealous of everyone who has it working. :/

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