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0iry0l9sk6hq's avatar
0iry0l9sk6hq
New Novice
2 months ago

Sims 4 Keeps Crashing on Launch

Okay, so I've tried repairing the Sims 4, running the app (EA and Sims 4) as administrator, uninstalling and reinstalling EA and the Sims 4, running a clean boot, and updating the drivers on my computer, but the Sims 4 still shows a white screen for about 3-4 sec before crashing back to the EA application.

I am attaching a dxdiag.txt file here, but I really don't know what else I can do to get the Sims 4 running...

I was able to play the Sims 4 for about 3 hours the day before this issue started, and I was able to open the game once after uninstalling and reinstalling it, but then upon trying to open it again, I got the same white screen and crash issue.

Please let me know if there is something else I can do!

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