stoneysag Please open the EA App by itself and see whether you get the same terms and conditions pop-up. If you don't, try launching Sims 4 from within your App game library. If you can't click to accept the T&C, try clicking around that button, in its vicinity, as if the icon for the button were slightly off.
If that doesn't help either, disable any apps you use that come with overlays, for example Discord. Disable the Steam in-game overlay, either in general or for Sims 4, and the EA App overlay (Settings > Application) as well.
Thank you so much! For some reason this morning it opened up right away after approving the terms and conditions so yay!! I appreciate your help!
Community Manager
